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lineKey.reassignment.enabled lineKey.X.category="EFK"

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Frequent Advisor

lineKey.reassignment.enabled lineKey.X.category="EFK"

Good afternoon,

 

Anyone one have any information on how to use

 

lineKey.X.category="EFK" 

 

For example if  you were to be utilising the line function it would be

lineKey.1.category="line" 
lineKey.1.index="1" 

Line and an index of what line.

If you were to be using the BLF

lineKey.1.category="blf" 

It uses the order of

attendant.resourceList.1.address="500" 
attendant.resourceList.1.label="Jaymee" 
attendant.resourceList.1.type="normal" 

How do I set "what EFK" the button will be triggering?

lineKey.X.category="EFK" 

(Obviously lineKey.reassignment.enabled = 1)

 

Thank you

Message 1 of 9
8 REPLIES 8
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Polycom Employee & Community Manager

Re: lineKey.reassignment.enabled lineKey.X.category="EFK"

Hello @SamF ,

 

welcome back to the Poly Community.

Have a look at the up.EFK.FLKIndexRequired. The UC Software 6.0.0 Admin Guide, for example, covers Assigning Static BLF and EFK to Line keys on page 606

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 9
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Frequent Advisor

Re: lineKey.reassignment.enabled lineKey.X.category="EFK"

@SteffenBaierUK

 

Thank you for the direction, I found my missing parameter (besides index)

This is an important parameter

 

 feature.EFKLineKey.enabled="1"

 

In regards to Index I cant seem to find direction on how the value affects the results.

feature.EFKLineKey.enabled="1"
lineKey.7.category="EFK"
lineKey.8.category="EFK"
lineKey.7.index="1" 
lineKey.8.index="3"

This will give me the same results as

feature.EFKLineKey.enabled="1"
lineKey.7.category="EFK"
lineKey.8.category="EFK"
lineKey.7.index="1" 
lineKey.8.index="1"

The manual doesnt provide much info

Spoiler
0 (default) - The index value for BLF or presence.
0- 9999

As well the results dynamically assign in sequence the EFK so in order to have EFK 2 and 3 I needed redo all of the EFK's so the ones that should be displayed are the first two.

 

Most importantly one pushing this new "linekey it tries making a phone call to google .com

efk.efklist.2.status="1"
efk.efklist.2.lineLabel="Google"
efk.efklist.2.label="Google" 
efk.efklist.2.mname="Google" 
efk.efklist.2.action.string="http://google.com"

The above works fine when assigning  a softkey.

 

Any thoughts?

Message 3 of 9
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Polycom Employee & Community Manager

Re: lineKey.reassignment.enabled lineKey.X.category="EFK"

Hello @SamF ,

 

regarding this comment:

 

The manual doesnt provide much info


0 (default) - The index value for BLF or presence.
0- 9999

 

This is obviously for BLF, not EFK.

 

I will be travelling over the next week or so. If nobody else replies can you get this into support?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 9
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Advisor

Re: lineKey.reassignment.enabled lineKey.X.category="EFK"

I have a VVX 501 running 6.0.0 with 10 registered lines. I just tested the EFK function and it work for me. 

I use the following code to assign Lines 6 and 7 to EFK's (middle 2 lines)

<lineKey lineKey.reassignment.enabled="1"
 lineKey.1.category="Line" lineKey.1.index="1"
 lineKey.2.category="Line" lineKey.2.index="2"
 lineKey.3.category="Line" lineKey.3.index="3"
 lineKey.4.category="Line" lineKey.4.index="4"
 lineKey.5.category="Line" lineKey.5.index="5"
 lineKey.6.category="EFK" lineKey.6.index="1"
 lineKey.7.category="EFK" lineKey.7.index="2"
 lineKey.8.category="Line" lineKey.8.index="6"
 lineKey.9.category="Line" lineKey.9.index="7"
 lineKey.10.category="Line" lineKey.10.index="8"
 lineKey.11.category="Line" lineKey.11.index="9"
 lineKey.12.category="Line" lineKey.12.index="10"
/>

I use the following code below to assign the EFK's to the line keys.

<EFKLineKey1 feature.EFKLineKey.enabled="1" efk.efklist.1.action.string="https://google.com" efk.efklist.1.mname="Google" efk.efklist.1.status="1" />
<EFKLineKey2 feature.EFKLineKey.enabled="1" efk.efklist.2.action.string="https://yahoo.com" efk.efklist.2.mname="Yahoo" efk.efklist.2.status="1" />

 

 

My phone now has the following layout 

 

Line 1     Line 5     Line 7

Line 2     EFK 1     Line 8

Line 3     EFK 2     Line 9

Line 4     Line 6     Line 10

 

Pressing EFK 1 takes me to Google.com and is working as expected.

Pressing EFK 2 takes me yo Yahoo.com and is woring as expected.

 

 

The way I understand the assignments each category has its own Index set which is used for assignment. your First EFK should be assigned index 1 and your corisponding EFK code should use 1 for the first index.

 

In your config you assign index 1 and 3 but your efklist is assigned to index 3 which has not been assigned yet. 

 

 

 

 

Message 5 of 9
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Frequent Advisor

Re: lineKey.reassignment.enabled lineKey.X.category=&quot;EFK&quot;

@oslinux

 

Thank you for the reply- I was busy with Poly support and must of missed it.

I boiled down my issue to be more specific to an auto login on a URL.

 

In this specific example the customer uses the button to interact with "IoT" so we had auto login on url string.

For example

efk.efklist.2.action.string="https://1:2@google.com"

1 being the username and 2 being the password.

 

The above example was working great -

It seems it broke in V6 the last working version seems to be V5.9.3

 

Thanks

 

Message 6 of 9
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Frequent Advisor

Re: lineKey.reassignment.enabled lineKey.X.category=&quot;EFK&quot;

Here is today's update from T4:
T4 reproduced the issue and have escalated to DEV for further investigation. ETA: Pending DEV

Message 7 of 9
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Polycom Employee & Community Manager

Re: lineKey.reassignment.enabled lineKey.X.category=&quot;EFK&quot;

Hello SamF

Do you have a Poly reference so we can link this?

Best Regards

Steffen Baier
----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 9
Highlighted
Frequent Advisor

Re: lineKey.reassignment.enabled lineKey.X.category=&quot;EFK&quot;

1-12882013791

Message 9 of 9