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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: packet capture with 5.2.0.8330
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12-29-2014 09:24 AM
Try to do packets capture with wireshark but received error connect() failed: No connection could be made because the target machine actively refused it. (code 10061)
the config is the following:
<diags > <diags.pcap diags.pcap.enable="1" > <diags.pcap.remote diags.pcap.remote.enable="1" diags.pcap.remote.password="*****" diags.pcap.remote.port="2002" > </diags.pcap.remote> </diags.pcap> </diags>
and the reluting dump of the config from the phone:
<PHONE_CONFIG> <!-- Note: The following parameters have been excluded from the export: diags.pcap.remote.password="" reg.1.auth.password="" -->
nothing else in the config of the phone.
YvesC
Solved! Go to Solution.
Accepted Solutions
12-29-2014 01:19 PM
Hello YvesC,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jul 11, 2014 Question: How can I capture the network traffic of the phone remotely?
Resolution: Please check => here <=
The above post explains the parameters are
diags.pcap.enabled="1"
diags.pcap.remote.enabled="1"
and not diags.pcap.remote.enable="1" or diags.pcap.enable="1"
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-29-2014 01:19 PM
Hello YvesC,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jul 11, 2014 Question: How can I capture the network traffic of the phone remotely?
Resolution: Please check => here <=
The above post explains the parameters are
diags.pcap.enabled="1"
diags.pcap.remote.enabled="1"
and not diags.pcap.remote.enable="1" or diags.pcap.enable="1"
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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