Plantronics + Polycom. Now together as Poly Logo

part numbers clarification

Occasional Contributor

part numbers clarification

Can you please help clarify the difference with these part/product numbers.

 

For Polycom VVX 411 I see the following:

3111-48450-001

2200-48450-001

2201-48450-001

 

I know 001 is with power, 025 is without power, and 019 is Skype/Lync ready. I just dont understand the differences between 3111, 2200, and 2201 parts

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: part numbers clarification

Hello @Voiceipn ,

 

welcome back to the Polycom Community.

 

  • 2200-48450-001 is the Part Number you order the phone from Poly or a reseller
  • 3111-48450-001 is the Phones Part Number which it uses to identify itself when downloading files as explained > here <=
  • 2201-48450-001 is the actual physical phone unit


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Visitor

Re: part numbers clarification

Hello colleagues from Policom
We received a shipment from China of your products.
We want to clarify a very important issue with Part. Numbers.
on request we have a product with a Part. number:(7200-64270-114)
and in fact we get a product from China with a Part. number:(7200-64270-022)
The products are the same, but they are different Part. / N, can you officially explain to us the reason for the differences in product numbers.
2. Optional Polycom EagleEye IV-12x Camera
(8200-64350-001)
And in fact we get the same camera but with the Part.Number:(1624-66057-002)
3.Polycom ceiling microphone (Primary)
(2200-23809-001)
And we get a microphone (same) but with the following Part. number
Polycom Ceiling Microphone - "Primary"
  (2215-26927-001)
4.Polycom ceiling microphone (Secondary) ceiling microphone
(2200-23810-001)
And we get a microphone (same) but with the following Part. number
Polycom Ceiling Microphone - “Secondary”
  (2200-23810-001) Package Contents:
!! Here the product numbers match !!
5.Polycom EagleEye Digital Extender Receiver Set
for EagleEye IV cameras, up to 100m (2215-64200-001)

And we get a product (the same) with the following product number
Polycom EagleEye Digital Extender Transceiver Kit for EagleEye IV cameras, up to 100 m. by cat5e
      (2215-64200-001)

!! Here the Part. numbers match !!
Please answer us officially with explanatory notes on each item.
The products we received from China are the ones we have stated.
But there are differences in the Part. numbers of some of the products.
We have disagreements on this issue with our customers, and we want to clarify the issue with an official response from the manufacturer.
Sincerely yours, Shikov Slav
Cronus Ltd CEO
 
Message 3 of 4
Polycom Employee & Community Manager

Re: part numbers clarification

Hi

This is not really a functionality that I can provide via the Poly community. I am just a volunteer.

Please work with your Poly reseller.

Best regards

Steffen Baier



<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4