Phone ModelSoundPoint IP 335
UC Software Version126.96.36.1994
BootROM Software Version 188.8.131.524
Quick question: I live in Miami FL. When someone from NYC calls me, how can i get them to choose an option.
For example: Welcome to the Veterans Community Resource Center. To better assist you, please choose from the following options.
Press 1 for an Appointment
Press 2 for Social Services
Press 3 for VA Beneifits
Press 4 for Healthcare Benefits
Press 0 for the operator
When i dial 305 396 1152, after the above statement, when i press 1 it does not go to that option. I can only leave a voice msg.
welcome to the Polycom Community.
This functionality is for a SIP server to provide and not the Phone itself. I suggest you look at something like Asterisk.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services