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polycom IP 7000 - Auto Mute

AAB
Occasional Visitor

polycom IP 7000 - Auto Mute

I have an interesting feature, every time I call the mute appears, if I try to unmute, nothing happens.

 

I already upgrade the software to see if that fix the problem, but so far no luck.

 

Could it be the VOIP company the problem and not the phone?

 

I just run out of ideas on what to do, so any idea is welcome :-)

 

Cheers,

Andrew

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