Plantronics + Polycom. Now together as Poly Logo

polycom phones SPIP330 and avaya IP office

Occasional Advisor

polycom phones SPIP330 and avaya IP office

Hi,

 

have a client with Avaya IP office backend that is able to register the polycom soundpoint IP 330 SIP phones running 3.3.5 firmware.

 

I wish to provision the phones using the UCS 3.3.5 which I have successfuly setup via FTP. Only issue is I want the phones to be provisioned by the UCS but register to the Avaya.

 

I have looked in the config templates folder and seen the templates, reg-basic and reg-advanced. initially, to register the phones, i would just http to the ip and change the sip settings there and digitmap to make it work for IP Office. Is it possible to use provisioning to enable enhanced features on the phone whilst having it register to the Avaya?

 

users have requested phonelock and digit/password masking which is available via the features templates. hence the need to use UCS provisioning server.

 

On the other hand, how do we register multiple phones using this? Is it possible to just provision the phones, turn off the http and continue to config the phone for sip via web? will the enable/configured feature still be available?

 

Thanks

Val

 

 

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: polycom phones SPIP330 and avaya IP office

Hello Val,

the files are only templates and 99% of the content is not required by yourself.

 

Simply have a look at this post => here <=

 

The above shows the minimum configuration needed to register to nearly any switch.

 

Just add to this what else you want to have in the configuration and store it.

 

You may also want to look at this unsupported script => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Highlighted
Occasional Advisor

Re: polycom phones SPIP330 and avaya IP office

Hi Steffen

 

I managed to register the phones and enable the lock feature with the guides you provided. 

I just now need to know which of the config files to use for digit manipulation/digitmap. Basically I want to mask some digits with stars ***** or any other special characters.

 

Val

 

Message 3 of 4
Polycom Employee & Community Manager

Re: polycom phones SPIP330 and avaya IP office

Hello Val,

to my knowledge there are no templates for this and you would need to create these manually.

 

There are plenty of examples in the community and the EFK FAQ and the FAQ also contains troubleshooting tips.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4