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polycom soundstation ip 4000 with soundstation premier dcp wall module

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Occasional Advisor

polycom soundstation ip 4000 with soundstation premier dcp wall module

I have the above two units, the jack for the phone has a side rim that fits into the phone, but the jack for the ethernet also has this side rim or ridge preventing it from being installed into the standard internet port, am I missing  a part or adapter to set this phone up?

 

Kind regards 

Message 1 of 11
10 REPLIES 10
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Honored Contributor

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

SoundStation IP 4000  - the IP phone - has nothing common with SoundStation Premier - the analog one!

Never try to connect IP 4000 to SS Premier Wall Module!

Take a look at >>> SS Premier User Guide <<< for more details.

 

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 2 of 11
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Polycom Employee & Community Manager

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Hello Ruscans,

welcome to the Polycom Community.

Mike is absolutely correct as the SoundStation for our analog phones utilize a completely different power and voltage as the SoundStation IP's

 

The cable has a very specific reason as explained => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 11
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Occasional Advisor

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Thank you for your reply, just so i am clear, I will list the phone I have.

 

I have a polycom IP 4000 model number:  2201-06642-001

 

And I have a Soundstation Premier DCP Wall Module:  2301-03433-001.

 

If this power module is not correct, which options are available for me to obtain to power the IP 4000.

 

Thank you much.

 

 

Message 4 of 11
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Polycom Employee & Community Manager

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Hello tuscans,

The SoundStation IP 4000 was discontinued and has no longer been available for purchase since 08/20/2009

 

The original Power Supply Part Number was 2200-06686-001 but you will not be able to purchase this from Polycom.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 11
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Occasional Advisor

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Thank you for your help.

 

I found a power supply.  Will the VTX 1000 speakers work with the IP 4000 Soundstation, or are these only for the 6000?

 

Thanks

Message 6 of 11
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Polycom Employee & Community Manager

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Hello tuscans,

I am unsure what you are setting up but our phones are very specific and parts are not really interchangeable.

 

A VTX Subwoofer is for a VTX only. To my knowledge a SSIP6000 has no possibility to connect an external speaker.

 

Only the SSIP7000 is an SIP IP phone that has a additional Multi mod Interface which allows to connect external speakers.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 7 of 11
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Occasional Advisor

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Hello and thanks,

 

I may have mis spoke this, the vtx 1000 i am thinking of our the small sattilite mics you hook to bottom of phone and place on the table to enhance the speakers around the table, so this may help,

 

Kind Regards

Message 8 of 11
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Polycom Employee & Community Manager

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Hello tuscans,

The community's VoIP FAQ contains this post here:

Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 9 of 11
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Occasional Advisor

Re: polycom soundstation ip 4000 with soundstation premier dcp wall module

Hello,

 

I obtained a power supply for my conf phone.  The phone was purchased as part of a business I took over, but I suspect

that the phone is 'locked' by the previous provider?  

 

How do I determine if it is locked and what do i need to do to unlock the phone?

 

Regards

Message 10 of 11