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question on the Polycom, Inc. VVX Color Expansion Module

Occasional Advisor

question on the Polycom, Inc. VVX Color Expansion Module

on a VVX410.  could it be setup to show the caller id from all ringing lines and u just push button on side each line to answer?  put one on hold answer another and go back and forth between lines and people on hold? basically replace the actual screen and buttons on phone



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Polycom Employee & Community Manager

Re: question on the Polycom, Inc. VVX Color Expansion Module

Hello hodor,

welcome back to the Polycom Community.

This is not an easy to answer question as it completely depends who provides your service and what type of BLF / Busy Lamp Field they support.


If they support a static or an BLF URL Busy lamp field you get some Idea => here <= how it works..

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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