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"Parameter <param> requested type X but is of type Y" what do they mean?

Frequent Advisor

"Parameter <param> requested type X but is of type Y" what do they mean?

Some facts

▪︎ VVX500, sip ver installed

▪︎ Local Provisioning server on LAN

▪︎ I have performed a Full Factory Reset on the device (Settings > Advanced > Admin > Reset > 5)




When looking at my logs after a reboot, I see some troubling lines about config file errors. I would like to resolve these or at least be told that it is safe to ignore them. The format is basically "Parameter param requested type X but is of type Y" which you can see several examples of below.


I have reviewed my config XML files as well as the 5.4.1 Admin guide many times to make sure they look correct. I have even gone so far as to re-type these entries to make sure there were no hidden/garbage characters lurking in there. At this point I am at a loss. Where can I find documentation of these "types" and how to determine the correct values to use for these params?



Some output lines from my App log file after a recent boot:

000100.816|cfg |5|00|Prm|Parameter dir.corp.backGroundSync.period requested type 2 but is of type 0
000100.818|cfg |5|00|Prm|Parameter dir.corp.attribute.x.addstar requested type 4 but is of type 7
000100.818|cfg |5|00|Prm|Type 4 7 for array parameter 53 index 1 is not valid
000102.135|cfg |5|00|Prm|Parameter feature.flexibleLineKey.enable requested type 2 but is of type 7


Message 1 of 3
Polycom Employee & Community Manager

Re: "Parameter <param> requested type X but is of type Y" what do they mean?

Hello luckman212,

welcome back to the Polycom Community.


Any chance for some quick feedback on your old post for example => here <=

If you double check these parameters against your own current configuration I assume you find that none or only some of these are present.


These are actually erroneous error messages and you can simply ignore these.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Frequent Advisor

Re: "Parameter <param> requested type X but is of type Y" what do they mean?

Hello Steffen, thank you for the reply.  I just added a comment to the other post you linked to.


Out of those 4 parameters, yes I do have 3 of them defined in my 000000000000-global.cfg: 




The one that I do not seem to find in my config anywhere is  feature.flexibleLineKey.enable


As you advise I will just ignore them I suppose.  But it is a little bit strange that the phone complains about them.


Message 3 of 3