By mistake I choose the static ip adress to manual ip address. now I am not able to pair the device to polycom trio.
because static IP Address is not configured properly. I just select the static ip button and saved it by mistake.
please help me to reset by factory default. so I can use it again
Hello @prabhjot ,
Welcome to the Poly Community.
Simply Factory reset the Visual+ either via the Web UI if you still have access or as explained here:
Oct 10, 2011 Question: How can I reset / Factory default my Phones configuration?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
The VisualPro with an HDCI EagleEye camera (not the Eagle Eye IV USB as this only works for Visual+) is like a Poly GroupSeries aka follow this guide >here<
Please bear in mind that this will factory restore the VisualPro back to the factory Image which you may not want to do as you may have already installed a later version.
In order to also upgrade the factory build place a USB stick with the software you want and a text file called keys.txt on the stick.
The content of this file is explained >here<