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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-25-2012 03:58 AM

HP Recommended

Hi guys,

I'm trying to play around call parking and I noticed that I can remove the softkey default park button.

I looked everywhere but I didn't succeed. Can you help me to find where I can remove it?

 

I have polycom 650, sipXecs 4.6 and 3.2.3 UC

1 REPLY 1

‎05-25-2012 04:44 AM

HP Recommended

Hello alessandro,

 

can I please remind you to always post in the correct section (as I moved your post from the PSTN section) and to provide feedback to previous post's if you have not done so yet in order for other community members to be able to profit from your post's.

 

In addition please ensure that you always consult the Admin Guide before posting a new query.

 

SIP 3.2.2 Admin Guide => here <= states on Page 4 - 49:

 

To ensure that the usability of features is not compromised, the disabling of certain soft keys in certain circumstances may be restricted.

 

When a standard soft key is disabled, the space where it was remains empty.

 

The standard keys that can be disabled include:

 

• New Call
• End Call
• Split
• Join
• Forward
• Directories (or Dir as it is called on the SoundPoint IP 32x/33x)
• Callers (appears on the SoundPoint IP 32x/33x)
• MyStatus and Buddies
• Hold, Transfer, and Conference

 

The above also Information on how to utilize a custom Park Softkey at page 4 - 46

 

For further advise or support please contact your Polycom Reseller.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

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