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remove full screen call VVX 400

SOLVED
J.Silva
Advisor

remove full screen call VVX 400

Hi good day

Could help me with a canfiguracion?
I need polycom screen vvx400 not leave a full screen when a call

I leave two photographs one is when a call comes in the full screen appears
the second is when still ringing after several rings the screen is minimized and so I would like to stay from entering the call

There is some configuration to do that?

 

Thank you very much
regards

1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: remove full screen call VVX 400

Hello J.Silva,

welcome back to the Polycom Community.

To my knowledge this is the standard behavior and cannot be set to stay like this in full screen.

 

The only thing you can disable is to not present it in full screen the whole time via changing the up.osdIncomingCall.Enabled parameter.

 

An change to the standard needs to be requested via a Feature request.

 

This is described in detail in the FAQ.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: remove full screen call VVX 400

Hello J.Silva,

welcome back to the Polycom Community.

To my knowledge this is the standard behavior and cannot be set to stay like this in full screen.

 

The only thing you can disable is to not present it in full screen the whole time via changing the up.osdIncomingCall.Enabled parameter.

 

An change to the standard needs to be requested via a Feature request.

 

This is described in detail in the FAQ.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
J.Silva
Advisor

Re: remove full screen call VVX 400

Thank you very much

Message 3 of 4
J.Silva
Advisor

Re: remove full screen call VVX 400

thank you very much much served me the answer greetings

Thank you

Message 4 of 4