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reprogramming Polycom 301 via Web GUI

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Occasional Visitor

reprogramming Polycom 301 via Web GUI

These phones are solid and my clients love them. GHowever from an admin perspective they are time consumingb to program via web GUI and changes such as password changes often result in the following in asterisk.

 

Mar 20 00:00:21WARNING[2559] chan_sip.c:
username mismatch, have <5001>, digest has <g>
Mar 20 00:00:21NOTICE[2559] chan_sip.c:
Registration from '<sip:5001@pbx.teknogeekz.com>' failed for 'XXX.XXX.XXX.XXX' - Username/auth name mismatch
Mar 20 00:00:33WARNING[2559] chan_sip.c:
username mismatch, have <5002>, digest has <�>ä,à+>
Mar 20 00:00:33NOTICE[2559] chan_sip.c:
Registration from '<sip:5002@pbx.teknogeekz.com>' failed for 'XXX.XXX.XXX.XXX' - Username/auth name mismatch
Mar 20 00:01:03WARNING[2559] chan_sip.c:
username mismatch, have <5001>, digest has <g>
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1 REPLY 1
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Polycom Employee & Community Manager

Re: reprogramming Polycom 301 via Web GUI

Hello markosjal,

 

welcome to the Polycom Community.

 

Please be aware that the SoundPoint IP 301 has been discontinued and is no longer available for purchase. These Phones will only run a certain SIP Software Versions and in newer Versions the Web Interface has been greatly improved.

 

A professional Setup would utilize provisioning rather than making manual changes to the Web Interface.

 

Attempt to upgrade to the latest Supported Version of SIP to check if the behavior or performance has improved as I am unaware if the Version you are using at present.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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