server: Genesys SipServer 8.1
There is a problem with rev4.0.2b ROM version and ACD SIP-B configuration. The Login softkey is not displayed on standby screen of IP550. Is it possible to login from menu 1.5 or change state to Unavailable from menu 1.6.
With rom rev4.0.1 and the same configuration - everything is fine.
Is this a bug or newer version need some additional configuration ?
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Any Bugs or issues like this should be reported via your Polycom Reseller.
Polycom Global Services
I have the same issue with new 4.1.1 version, the acd button is not present on the screen, I can acccess to ACD functionality with menu button but this is not confortable for user.
Have you resolved ?