Hello Dave,
The <sd></sd> section are the Favorites. Its simply the new name in UCS.
If the SD field is populated the speed dials automatically appear on the Phone's free keys.
The lowest amount / value of the SD is the first key.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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