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saving favorite contacts vvx

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Valued Contributor

saving favorite contacts vvx

Hi there

 

Is there a way to save the favourites on the VVX models of phones running 4.1.6?

 

Am I right in thinking this is done in the <mac>directory.xml?  if so are you able to show a sample?

 

I know the speed dials are set with an <sd> reference but how would the favourites be set... <fav>??

 

Cheers

 

Dave

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Polycom Employee & Community Manager

Re: saving favorite contacts vvx

Hello Dave,

The <sd></sd> section are the Favorites. Its simply the new name in UCS.

 

If the SD field is populated the speed dials automatically appear on the Phone's free keys.

 

The lowest amount / value of the SD is the first key.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
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Highlighted
Polycom Employee & Community Manager

Re: saving favorite contacts vvx

Hello Dave,

The <sd></sd> section are the Favorites. Its simply the new name in UCS.

 

If the SD field is populated the speed dials automatically appear on the Phone's free keys.

 

The lowest amount / value of the SD is the first key.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
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Valued Contributor

Re: saving favorite contacts vvx

Thanks for the clarification as always Steffen

 

Cheers

 

Dave

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