Plantronics + Polycom. Now together as Poly Logo

second user removal on Polycom VVX400

iki
Occasional Contributor

second user removal on Polycom VVX400

Hi,

 

I have a Polycom VVX400, UC software version 5.6.0.17325.  We are trying to remove a second user that is listed below the main user name, see attached image.

 

The second user had access to the main users calendar, however the user no longer works for the company the users account was removed, howoever it hasn't removed from the Polycom unit.  I have checked all areas, but cannot find a place where I can remove the second user.

 

Your help is much appreciated.

 

Regards

 

Message 1 of 3
2 REPLIES 2
Polycom Employee & Community Manager

Re: second user removal on Polycom VVX400

Hello @iki,

welcome to the Polycom Community.

 

Isn't this a simple Speed Dial ?


The community's VoIP FAQ contains this post here:

Jun 17, 2015 Question:How can I add  a Speed Dial to the Phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Highlighted
iki
Occasional Contributor

Re: second user removal on Polycom VVX400

Hi Steffan,

 

Sorry for the late reply, unfortunately it's not a speed dial.  I had a look at the directory favorites as per the link you have provided and the user is not listed anywhere.  Is there anywhere else I should be looking at?

 

Regards

Message 3 of 3