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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I have a Polycom VVX400, UC software version 5.6.0.17325.  We are trying to remove a second user that is listed below the main user name, see attached image.

 

The second user had access to the main users calendar, however the user no longer works for the company the users account was removed, howoever it hasn't removed from the Polycom unit.  I have checked all areas, but cannot find a place where I can remove the second user.

 

Your help is much appreciated.

 

Regards

 

2 REPLIES 2
HP Recommended

Hello @iki,

welcome to the Polycom Community.

 

Isn't this a simple Speed Dial ?


The community's VoIP FAQ contains this post here:

Jun 17, 2015 Question:How can I add  a Speed Dial to the Phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffan,

 

Sorry for the late reply, unfortunately it's not a speed dial.  I had a look at the directory favorites as per the link you have provided and the user is not listed anywhere.  Is there anywhere else I should be looking at?

 

Regards

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