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setting background image on IP450

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Occasional Contributor

setting background image on IP450

Hi Steffan 

 

I'm trying to set background image on IP450s running 3.3.1.0769 using this config. Ive also uploaded the background image but its loading as a default image and we have to set it up manually. It will be really nice to have a KB with snips of configs to assign images. can you help to review my config below to find whats wrong? 

 

<bg>

 

<bg.VVX_1500>
<bg.VVX_1500.color bg.VVX_1500.color.selection="3,1">
<bg.VVX_1500.color.bm bg.VVX_1500.color.bm.1.name="bsoft-vvx.jpg" />
</bg.VVX_1500.color>
</bg.VVX_1500>


<bg.hiRes>
<bg.hiRes.gray bg.hiRes.gray.selection="3,2">
<bg.hiRes.gray.bm bg.hiRes.gray.bm.2.adj="" bg.hiRes.gray.bm.2.name="sipcom.jpg">
<bg.hiRes.gray.bm.2.em bg.hiRes.gray.bm.2.em.name="sipcom.jpg" />
</bg.hiRes.gray.bm>
</bg.hiRes.gray>
</bg.hiRes>

 

<bg.medRes>
<bg.medRes.gray>
<bg.medRes.gray.bm bg.medRes.gray.bm.2.adj="-2" bg.medRes.gray.bm.2.name="sipcom.jpg" />
</bg.medRes.gray>
</bg.medRes>

 

</bg>

 

Cheers

Rakesh

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: setting background image on IP450

Rakesh,

 

I added a FAQ question / answer => here <=

 

Please leave some feedback !

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 4
3 REPLIES 3
Highlighted
Polycom Employee & Community Manager

Re: setting background image on IP450

Hello Rakesh,

 

welcome to the Polycom Community ;-)

 

Looking at the Feature Descriptions & Technical Notifications as advised in the FAQ I can find:

 

Adding a Background Logo on SoundPoint IP and SoundStation IP Phones that explains Background Logos

 

The <bg/> Parameter in the Admin Guide explains this as well and shows that the medRes parameters are used by SoundPoint IP 450 phones.

 

Choosing the existing sailboat.jpg background via the GUI Menu results in the Phone (running UCS 3.3.4) to upload it's <mac>-phone.cfg with the changed value bg.medRes.gray.selection="3,2".

 

The Standard Value within UCS 3.3.4 is bg.hiRes.gray.bm.2.name="Sailboat.jpg" , simply adding this to your own Configuration and changing the picture name to your own picture sipcom.jpg and placing the Picture into the Provisioning Directory should enable you to choose the Picture or set the Phone to load this.

 

You should be able to check the app & boot logs for any configuration issues.

 

If you struggle with above please raise this via your Polycom Reseller.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Polycom Employee & Community Manager

Re: setting background image on IP450

Rakesh,

 

I added a FAQ question / answer => here <=

 

Please leave some feedback !

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 4
Highlighted
Occasional Contributor

Re: setting background image on IP450

It's all working. You're a star Steff! :-)

 

Cheers

Rakesh 

Message 4 of 4