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setting voIpProt.SIP.header.diversion.enable to 1

Occasional Advisor

setting voIpProt.SIP.header.diversion.enable to 1

have a vvx410 with on it.  i need to simply set voIpProt.SIP.header.diversion.enable to 1.  dont see this setting anywhere logged into phone web interface.  i exported what i called the SIP.cfg file and there is basically no perameters set as its a new phone.  


would i simply add the code line to this file and import it to add it?  if so what would need to be added?  thx much

Message 1 of 3
Polycom Employee & Community Manager

Re: setting voIpProt.SIP.header.diversion.enable to 1

Hello hodor,


A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate ?


If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 



In regards to your new question we do no longer use the terminology sip.cfg and phone1.cfg


The VoIP FAQ contains this:


Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=




Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=


Please ensure you update your old posts prior to posting new ones.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Occasional Advisor

Re: setting voIpProt.SIP.header.diversion.enable to 1

since i have 5.5.1 on my phone i downloaded the latest 700meg file:  Polycom-UC-Software-5-5-0-rts45-V-release-sig-split


extracted and found a config folder inside that had the sip-interop.cfg file inside of it.  opened that cfg file in notepad++ and i found the voIpProt.SIP.header.diversion.enable and it is set to 0.


can i simply change that to a 1, save it, and import the sip-interop.cfg file into phone?  or does the whole config folder need to be imported?



Message 3 of 3