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sntp config

SOLVED
GC
Occasional Contributor

sntp config

Hi,

 

In 3.3.0 manual, I found the below similar configuration parameters.  Are they different?  Also is there an option to include 2nd NTP server.

 

device.sntp.gmtOffset

device.sntp.serverName

 

tcpIpApp.sntp.gmtOffset

tcpIpApp.sntp.address

 

 

Thanks.

Message 1 of 4
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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: sntp config

Hello GC,

 

as simple tcpIpApp.sntp.address="pool.ntp.org" should be sufficient.

 

We usually encourage all Community members to answer queries and an answer from a Polycom Employee is not an guarantee.

 

We do try to build up a Community Knowledge in order to answer simple queries via the Search functionality.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Message 4 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: sntp config

Hello GC,

 

welcome to the Polycom Community.

 

A quick quote from the UCS 3.3.0 Admin Guide:

 

<device/>

 

Any field in the BootROM setup menu and the application Line Configuration and Call Server Configuration menus can be set through a configuration file.

 

so the Parameters mentioned by you:

 

device.sntp.serverName

device.sntp.gmtOffset

 

can be used for example if there is no DHCP NTP Timeserver offered from the DHCP Server.

 

The other Parameters mentioned by you:

 

tcpIpApp.sntp.address

tcpIpApp.sntp.gmtOffset

 

Another quick quote from the UCS 3.3.0 Admin Guide:

 

tcpIpApp.sntp.address.overrideDHCP

 

These parameters determine whether configuration file parameters override DHCP parameters for the SNTP  server address and Greenwich Mean Time(GMT) offset.

If set to 0, DHCP values will override configuration file parameters.

If set to 1, the configuration file parameters will override DHCP values.

 

Please ensure that you read the additional Parameters and explanations.

 

Currently there there is no way to my knowledge to add separate NTP Servers as an IP Address.

 

You can work with your Polycom Reseller to raise this as a feature request if you provide a business case for this.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
GC
Occasional Contributor

Re: sntp config

Thanks for the quick response.

 

DHCP does not include NTP config so I am looking to set in a config file.

 

What is your recommendation to use?

 

device.sntp.serverName

device.sntp.gmtOffset

 

or

 

tcpIpApp.sntp.address

tcpIpApp.sntp.gmtOffset

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: sntp config

Hello GC,

 

as simple tcpIpApp.sntp.address="pool.ntp.org" should be sufficient.

 

We usually encourage all Community members to answer queries and an answer from a Polycom Employee is not an guarantee.

 

We do try to build up a Community Knowledge in order to answer simple queries via the Search functionality.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4