Did you purchase this as a new Unit including the supplied Power Supply or did you purchase the additional AC Power Kit for SoundStation IP 6000 and Touch Control ?
When you mention PoE did you mean a PoE Switch and how is the Switch configured and have you tested the Port with another PoE Device ?
If this is a new Unit and you tested everything and the Unit is still not working please contact your Polycom Reseller so they can help you in this case.
Polycom Global Services
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