if I press the green dial button/take it off-hook and attempt to dial a number that includes the * key, the unit acts as if I pressed the dial/send key and dials immediately as I hit the "*" key. This behaviour results in a dialing error.
If I enter any other number (excluding the * key) it accepts the whole number, then I can dial when I have finished when I intend it to happen.
Does anyone know if this is normal behavior, and can I change it, or am I making a fundamental error?
The model is the Soundstation IP 7000 and the application version I'm using is 4.0.9
If I pre-enter the entire number, including the * key I can successfully make the call when I press the call key.
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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