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updating firmware on IP335

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Occasional Advisor

updating firmware on IP335

Is there a simple article describing how to update fireware on an IP335, I am unable to find this information in the FAQ section.  Any information is very helpful, thanks!

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Polycom Employee & Community Manager

Re: updating firmware on IP335

Hello pamini,

 

my role as a moderator in this forum is to overview the post's that deal with the same questions over and over again.

 

Especially for this reason I have created the FAQ => here <=

 

Within the FAQ the following deals with your request:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download Software?

Resolution: Please check => here <=

 

Above leads you to this post => here <=

 

Page 12 within above article explains how to setup Filezilla as a Provisioning FTP Server

 

Please follow above as I will close further post's dealing with such a simple task.

 

You can always contact your Polycom Reseller who's responsibility it is to provide you with technical support.

 

If they are unable to do so you can also contact Polycom Support via the PPI (Pay per incident) Support procedure.

 

Best regards

 

Steffen Baier

 

Polycom Global Services


 

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: updating firmware on IP335

Hello pamini,

 

my role as a moderator in this forum is to overview the post's that deal with the same questions over and over again.

 

Especially for this reason I have created the FAQ => here <=

 

Within the FAQ the following deals with your request:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download Software?

Resolution: Please check => here <=

 

Above leads you to this post => here <=

 

Page 12 within above article explains how to setup Filezilla as a Provisioning FTP Server

 

Please follow above as I will close further post's dealing with such a simple task.

 

You can always contact your Polycom Reseller who's responsibility it is to provide you with technical support.

 

If they are unable to do so you can also contact Polycom Support via the PPI (Pay per incident) Support procedure.

 

Best regards

 

Steffen Baier

 

Polycom Global Services


 

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2