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upload ringtones

Occasional Advisor

Re: upload ringtones



@SteffenBaierUK wrote:
I would have liked to keep this discussion around the actual topic and not why Polycom ships Phones with a certain Software.

Fair enough ;)


@SteffenBaierUK wrote:
To capture what has been discussed:


  •          Polycom ships Phones with a working software version that suits most Users and partners.

    As an End Customer you may be required to either upgrade or downgrade the software in order to suit your own requirements.


I hope the above contains enough detail to finally finish this off topic conversation.

1.) The question is not off-topic -- the OP has asked the question if Polycom ships phones with outdated software and I answered the question.

2.) As and end customer I _am required_ to upgrade software if I need support. That needs to be clear if someone buys Polycom phones.


I think with this answer OP's question whether Polycom ships phones with outdated software or not is answered sufficiently.


Kind regards,


Message 11 of 12
Polycom Employee & Community Manager

Re: upload ringtones

Hello Reeth4Ku,

I have created a FAQ post to detail this => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 12 of 12