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- HP Community
- Poly Phones
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- Re: vvx 150 doesnt dial automaticaly
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05-12-2020 09:52 AM
The problem i have is if i leave the default digitmap in place when off hook after dialing a number the call connects no problem but if i try to transfer a call to another ext the transfer fails.
[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|**x.T|+x.T
If i delete the digitmap i have to push send for the call to connect but the transfer works fine when digitmap empty.
thanks
alain
Phone ModelVVX 150Part Number3111-48810-001 Rev:AMAC Address64:16:7F:56:82:93IP ModeIPv4IP Address192.168.2.56UC Software Version5.8.0.13851Updater Version5.9.5.14816
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Accepted Solutions
05-12-2020 09:56 AM
Hello @sentrex
Welcome back to the Poly Community.
I assume this is related to your other post >here<?
The community FAq contains this post here:
Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference or Digitmap issues
Resolution: Please check => here <=
Please verify your digital. Use the suggested logging to troubleshoot.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-12-2020 09:56 AM
Hello @sentrex
Welcome back to the Poly Community.
I assume this is related to your other post >here<?
The community FAq contains this post here:
Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference or Digitmap issues
Resolution: Please check => here <=
Please verify your digital. Use the suggested logging to troubleshoot.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-12-2020 11:25 AM
Hi Stephen.
Thanks so much for the help i inserted [1-8]xx in front of my digit
[1-8]xx[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|**x.T|+x.T
Now my phone dials my outgoing call without pressing the send button and i'm able to transfer to another 3 digit extension
Thanks again
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