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vvx 411 auto answer config / shortcut

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Occasional Contributor

vvx 411 auto answer config / shortcut

Hi,

we are using vvx 411 in UC/Hybrid mode, means that line 1 is configured for skype for business on premise, and line 2 is an sip account in an cloud pbx.

the task is to configure the phone, if an call is incomming on line 2, the phone should auto-answer automatically at once.

i found the auto-answer feature to be global, not by line.

In the Admin manual i found some info´s about Ring Classes - may this help ? dows anyone has expirience with that topic and can help ?

or - second option - can an shortcut be created on the phone that turns auto-answer on / of without walking thru the menus ?

 

Thank you very much

Joachim

P.S. Phone are vvx 411, sw is latest UC-microsoft certified release.

 

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Polycom Employee & Community Manager

Re: vvx 411 auto answer config / shortcut

Hello @stain ,

Stating the latest software does not help others when finding this post in days, weeks, months or years to come as they do not know what software mentioned was current at the time of writing.

Please therefore always post the exact complete build id.

Therefore the Poly VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

In regards to your Auto Answer setting, yes you are correct this is a global setting. Have a look here for an alternative:

 

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=

 

Or for Macros aka EFK:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




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Message 2 of 3
Occasional Contributor

Re: vvx 411 auto answer config / shortcut

thanks for that hints - solved !!!

Message 3 of 3