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vvx 600 ACD Login with broadsoft 4.1.3

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Advisor

vvx 600 ACD Login with broadsoft 4.1.3

I do not see the ASignIn/ASignOut. When i go into settings --> features --> ACD Login/Logout --> it asks for a login username and password. The username i would use is 34 characters long and there is only room for 32. Is there a work around for this?

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Advisor

Re: vvx 600 ACD Login with broadsoft 4.1.3

This is no longer an issue. I was changing a duplicate sip-interop.cfg file for testing instead of the actual file connected to the phone.

View solution in original post

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Polycom Employee & Community Manager

Re: vvx 600 ACD Login with broadsoft 4.1.3

Hi api_cjohnson,

 

as the VVX600 is a rather new phone and for tracking reasons please ensure you log a ticket with your Polycom reseller and/or Polycom support.

 

Any changes to the standard behavior need a feature request.

 

Please familiarize yourself with the FAQ for further follow ups.

 

Best Regards

 

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
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Advisor

Re: vvx 600 ACD Login with broadsoft 4.1.3

This is no longer an issue. I was changing a duplicate sip-interop.cfg file for testing instead of the actual file connected to the phone.

View solution in original post

Message 3 of 3