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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I have 2 phones and neither one is ringing but outgoing is great and and even if im on the phone and someone calls it rings on there end but it doesnt register as a call on my end

1 REPLY 1
HP Recommended

Hello ymmit,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=


I suggest you check the above as this sounds like some kind of firewall issue or similar.

 

The next step is to contact whoever looks after your SIP registrations or your Polycom reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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