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vvx 600 - blind transfer

SOLVED
uhlaw3500
Occasional Advisor

vvx 600 - blind transfer

hello i setup a blind transfer softkey so that my users can complete a blind transfer from the active call window without having to press transfer, more, etc etc. 

 

i have attached the config that i used to create the soft key. only issue i am having is that when the prompt to enter the number pops up, you can only enter 4 digits. is there a way to expand that so that a full 10 digit nunber can be entered? 

 

thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: vvx 600 - blind transfer

Hello uhlaw3500,

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Apart from the Admin guide the community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

 

The snippet:

 

P1N4

$P<prompt num>N<num digits>$

 

The 4 in your example limits you to 4 digits.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: vvx 600 - blind transfer

Hello uhlaw3500,

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Apart from the Admin guide the community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

 

The snippet:

 

P1N4

$P<prompt num>N<num digits>$

 

The 4 in your example limits you to 4 digits.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
uhlaw3500
Occasional Advisor

Re: vvx 600 - blind transfer

thanks that did the trick!

Message 3 of 3