Is this in regards of the new Intercom feature introduced with UCS 5.2.0 ?
If yes please check page 152 of the UCS 5.2.0 Admin Guide
If no then the community's VoIP FAQ contains this post here:
Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
yes thanks i am referring to the new intercom feature in 5.2
is there anything that needs to be configured in the answering phones config file?
any examples would be greatly appreciated.
thanks in advance.