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vvx 601 softkeys


vvx 601 softkeys

Hi all

VVX 601 , software version =


When you make a call, the touch screen soft keys change from "new call and Directory" to include "End call and Transfer". These 2 buttons are right next to each other, and i have a problem where people are trying to transfer and (I believe) accidently touching the end call box instead/as well, cutting peopel off.

Is there a way to move these? I could do with seperating them. I can see how to re-order the home screen keys via the remote access field, but not the screen when you are on a call.




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Polycom Employee & Community Manager

Re: vvx 601 softkeys

Hello @Eyes,


welcome back to the Polycom Community.

I am quite sure you cannot remove these so it would be a Feature request:


Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2