When you make a call, the touch screen soft keys change from "new call and Directory" to include "End call and Transfer". These 2 buttons are right next to each other, and i have a problem where people are trying to transfer and (I believe) accidently touching the end call box instead/as well, cutting peopel off.
Is there a way to move these? I could do with seperating them. I can see how to re-order the home screen keys via the remote access field, but not the screen when you are on a call.
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's