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vvx 601 softkeys


vvx 601 softkeys

Hi all

VVX 601 , software version =


When you make a call, the touch screen soft keys change from "new call and Directory" to include "End call and Transfer". These 2 buttons are right next to each other, and i have a problem where people are trying to transfer and (I believe) accidently touching the end call box instead/as well, cutting peopel off.

Is there a way to move these? I could do with seperating them. I can see how to re-order the home screen keys via the remote access field, but not the screen when you are on a call.




Message 1 of 2
Polycom Employee & Community Manager

Re: vvx 601 softkeys

Hello @Eyes,


welcome back to the Polycom Community.

I am quite sure you cannot remove these so it would be a Feature request:


Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2