Hello, could you please advise what SIP INFO is used in Polycom devices for updating display information within the already established SIP connection?
We are using device SoundStructure SW version 1.7.4 with card Policom VoIP: 3111-33215-001 Rev=2 Region=1.
We trying scenario attendant transfer and use Polycom as transfer target but it doesn’t update a display information.
Is it supporting on SoundStructure?
If yes, what SIP Info is using for such update?
Hello @Viktor.ar,
welcome to the Polycom Community.
I believe we use the P-Asserted-Identity but I would need to see a log or a trace to verify this or simulate this.
As this is outside the scope of the Polycom community I suggest you get this via your organisation into Polycom support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services