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06-23-2020
12:26 AM
Hello dear experts i have deployed the software version 1.2.0 in resource manager and put it on the endpoint models. But the studios are not upgraded via resource ma...
03-06-2020
03:06 AM
Hi! We have Real Presensce Collaboration Server 1800 with software 8.8.1.2630 installed. Now i want to upgade server to 8.9.0 release and there is one problem. I downloaded file RPCS1800_...
07-01-2020
07:12 AM
Hello, I would like to know if it is possible to get the latest Log Helper software version? I found this link but it is not available anymore: http://log-helper-server.t4.polycomsupport.i...
02-24-2020
01:20 AM
Hi folks we have introduced the Resource Manager in our company I need to manage the Resource Manager Do you know if there are any helpful learning materials for the resoruce manager?
07-01-2019
07:28 PM
Wondering if this is possible, I have tried to figure this out myself with no luck. We are provisioning Trio's with RPRM. We also do this with GroupSeries. When we provision a...
05-03-2017
11:21 AM
Hi In my environment we are trying to evaluate Content Connect solution for realconnect calls and direct DMA based VMRcalls. We had installed soft blades on a Virtual machine and co...
05-02-2017
06:18 AM
Hi All Am facing an issue like the below. All my video endpoints were registered on DMA (version 6.4.1_P2). My GS 500 version is 6.1 & HDX 4000 version is 3.1.11_1 and my t...
03-27-2019
05:34 AM
Hello, recently faced with the problem of self-signed certificate, but we managed to solve this problem. But found cause to worry, may 25 will expire (Entrust.net the CA SecureServer) is a trusted ce...
12-14-2017
05:55 AM
Has anybody managed to connect the RMX to a surface hub. I can connect the RMX to SfB on a laptop/PC dialing SIP via email address We have now deployed Microsoft Surface Hubs around the business I...
03-23-2016
06:31 AM
Hi All, We are working on a WebSuite implementantion and we have some doubts regarding the certificates needed and their types. Please find below our doubts: 01 - Does the ...