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07-01-2019
07:28 PM
Wondering if this is possible, I have tried to figure this out myself with no luck. We are provisioning Trio's with RPRM. We also do this with GroupSeries. When we provision a...
05-03-2017
11:21 AM
Hi In my environment we are trying to evaluate Content Connect solution for realconnect calls and direct DMA based VMRcalls. We had installed soft blades on a Virtual machine and co...
05-02-2017
06:18 AM
Hi All Am facing an issue like the below. All my video endpoints were registered on DMA (version 6.4.1_P2). My GS 500 version is 6.1 & HDX 4000 version is 3.1.11_1 and my t...
03-27-2019
05:34 AM
Hello, recently faced with the problem of self-signed certificate, but we managed to solve this problem. But found cause to worry, may 25 will expire (Entrust.net the CA SecureServer) is a trusted ce...
12-14-2017
05:55 AM
Has anybody managed to connect the RMX to a surface hub. I can connect the RMX to SfB on a laptop/PC dialing SIP via email address We have now deployed Microsoft Surface Hubs around the business I...
03-23-2016
06:31 AM
Hi All, We are working on a WebSuite implementantion and we have some doubts regarding the certificates needed and their types. Please find below our doubts: 01 - Does the ...
02-12-2019
05:37 AM
I am facing error message that backend system service not ready error Polycom RSS 4000 system . Actualy We forget the System web access Loging Password ,to recover the password we take telnet access...
08-15-2018
05:26 PM
DMA 6.3 (then 6.4). Twice in 2 years we have lost our on-prem DMA. It's sitting in a complex VM enviroment, but enterprise level with 99.99% UT, etc. The CentOS/Polycom VMs are running in 't...
10-02-2018
12:06 PM
Hello, I'm running Resource Manager version 10.4.0.38. The Trio 8500 software version is 5.7.1.4095. I have configured the DHCP with Option 161 and the string is "http://serverip//phoneserv...
08-14-2018
10:30 AM
Hi all, Looked in the FAQ and KB, couldn't find an answer. We're preparing the upgrade (incremental) from RPRM v8.4 to v10.3. v8.4 is currently running in Production, v10.3 - in the Lab. &...