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Polycom VVX 311, MAC 64:16:7F:22:D0:94, licensed for and running Skype for Business UC software, running software version 5.9.6.2327, and attempted to perform a manual update from the web inte...
10-21-2020
02:06 AM
I uploaded to provisioning server firmware version 5.9.6.2327 and set the configuration file in attachment , but after correctly upgrading phones to new version, VV311 phone downgrades to 5...
10-23-2020
08:47 AM
I am using Group series 500 endpoint for confernce using TV . Conference is done over RMX. How i can use virtual background. Please help.
10-20-2020
10:06 AM
Due to Covid I've taken a phone home and am attempting to have it register on our cloud provider's system. With help of this forum I've reset "Local Config" and "Dev. Settings" to factory defau...
10-15-2020
03:30 PM
Due to Covid-19, we're shifted our office phone system from using a local Asterisk PBX to a cloud-based solution, so that staff can take their phones home. This is succesful - the phones hav...
10-15-2020
07:52 AM
Hello, I am attempting to update over 100 Poly Studio 50s via USB. They are all in MS Teams mode. If the Poly is on the screen the MS Teams welcome splash screen (the one where ...
09-02-2020
09:53 AM
Hello, Is there an area either on Poly's site or Microsoft to read release notes for 6.2.21.1198 (or any update Microsoft pushes that Poly does not), since Microsoft is offering this t...
03-06-2020
03:06 AM
Hi! We have Real Presensce Collaboration Server 1800 with software 8.8.1.2630 installed. Now i want to upgade server to 8.9.0 release and there is one problem. I downloaded file RPCS1800_...
10-14-2020
01:12 PM
I recognize that Teams is a Mircosoft product and you cannot comment on their road map. Currently the Teams interface has little to no camera control (only tracking on/off essentially. However, I not...
10-13-2020
10:48 AM
A recent security audit of our network found a vulnerability with our Polycom Trio 8800 w/ Visual+ devices. I've updated the latest available version: 5.9.5.2830 and the vulnerability still exi...