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Thursday
We are deploying Teams / Microsoft Phone System with VVX 310 and 410 phones. We are using 5.9.3 firmware. We are in Teams only mode. When logged into the phone, the u...
Tuesday
I am the admin of our PBX, which I use to provision our phones through Jive. For the last several months, contact directory on each phone doesn't show contacts in alphabetical order, whether by first...
Monday
Hello, I've got a VVX 300, MAC: 64167F98A946 that we've formatted the file system on. It's currently at version 5.9.7. We use Polycom phones with Jive. The phone doesn't boot, provi...
Tuesday
I'd like to use the AUX audio out on the polycom soundstation 2w attached to a computer to give the computer access to the microphones I can connect to the SoundStation. However, when I have the setu...
05-23-2018
10:43 AM
Hello, I am in dire need of assistance. Thank you in advance if you're able to help.
I'm setting up a new phone system with Jive using this unit. I can make outbound and inbound calls to o...
08-07-2019
05:04 AM
Dear Polycom Community We have a 1 user Setup here in our office. The User has a large office and beside his Computer with Skype Videoconference capabilities - there is as well a Trio 8800 w...
Sunday
I am using the MIB file from the Polycom GroupSeries. I import the MIB into PRTG Monitoring software so that I can monitor the GroupSeries Calendaring Feature with OneTouchDial at otd.plcm.vc ...
10-08-2019
10:41 PM
Hello we have a customer using teams and we upgraded the Polycom Trio to the latest Version 5.9.1.10419. Everything works well expect that the Trio logs out the user every night and that is very anoy...
06-04-2019
06:08 AM
Hi all, one of our Polycom Trio 8800 has stopped to log in Skype for Business. It has been working fine till some days ago. As first thing i tried to login with the same Skype for Business online cr...
10-10-2019
07:56 AM
Hi there, Just wondering if there is a way to set up my Trio 8800 to use the 'Meet Now' button with the RealConnect service for Teams. Currently, I have 3 lines: Line 1: SfB Line 2...