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Wednesday
We did the Polycom Trade Up to Teams program and now need to send all of our old VVX 411s back to Poly. I'd like to factory reset them, but I don't want to manually reset each one. I have a provision...
Wednesday
Hello all, I'm wondering if there is any way to set EFK with preconfigured URL which could cause HTTP GET request and show the HTTP response on device LCD. This works pretty well in VVX series, b...
04-20-2021
11:25 PM
Hi. We have just installed and upgraded a new X50 and would like to have the X50 registered in Lens. In the Cloud Status it is pending -- : Registration Status: Pending Device PIN: fiel...
09-06-2021
08:59 AM
Hi, We're using Polycom at different customers for about a year and the there is not a single firmware where everything works smooth. I've just wasted another complete day by upgrad...
09-13-2021
07:46 PM
Hi everyone, The x30 and x50 are built on Android from my understanding and our M365 Team have just pushed out an announcement that as part of a new Compliance Policy they are limiting...
08-31-2021
03:37 PM
We currently have Group 500 series in place and using Realconnect for Teams meeting with One Touch Join. I have read that you can provision GS500 to join Zoom meetings as well but my question is, can...
09-10-2021
06:15 AM
Hi All, Received a new work laptop and whilst I have permissions to install drivers, they've decided to block access to Windows Update. By default, Windows installs some generic driver but t...
09-08-2021
07:35 AM
Hi, I am trying to install some software and i am being asked for a Software Key. The Group 500 was bought in January 2018 and activated then but when I go to look at the Software Key the Po...
09-07-2021
08:18 AM
TB 6338 suggests that 911 calling from unregistered vvx should be possible. Is there additional guidance available for this configuration?
I've been unsuccessful with 6.2.0.4023 ...
08-02-2021
11:57 PM
Hi , i have a customer who is facing the Display issue with Zoom Services. They are using the Group 700 Softwarea version 6.2.1.2 In a Multipoint call with other POLY end p...