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Wednesday
After changing over our x50 to Teams which is what we wanted it for, and how it was sold to us as we already have teams licensing across the board, now the content HDMI input that goes to the x50 see...
07-23-2020
04:56 PM
Hello Quick question. We've got Polycom RealPresense Group Series that's been running Skype for Business Online up till now. We're trying to get RealConnect to work on it. Is it ok to use th...
Tuesday
Model: Studio X50 Software Version: 3.1.3-220008 Zoom Rooms Current Version: 5.0.14459.0704 Updated on: Jul 22, 2020 11:55:36 PM Device Mode Current Version: 1.0 ...
07-30-2020
03:15 PM
VVX 411s on 5.9.0.9373 firmware BToE v4.3 client on Windows 10 PCs using Teams. We applied 4.3 so Teams would recognize the paired Poly as an audio device, which is great having just migrated ...
07-13-2020
08:27 AM
Hi I was stumbling over this post about 802.1x here: https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-I-add-a-802-1x-EAP-PEAPv0-MSCHAPv2-Certificate-or/td-p/18492 I...
07-29-2020
04:19 PM
Whenever the phone is restarted or rebooted, a warning banner appears in the top-right corner of the LCD display on the desk phone. The warning message displays 'Default admin password is in us...
01-22-2020
08:25 AM
How often do you guys update your endpoints? I feel like there are releases pretty often it is difficult to keep up to date. I try to update them every 2-3 months.
12-06-2019
10:09 AM
We use Trio 8800s and Group Series 500 in multiple locations but seem to see this same behavior in both devices and multiple locations. The problem is whenever we try to join a one-touch join on a Te...
12-16-2019
03:11 PM
We use both Teams(with RealConnect) and Sfb in our enviornment. I read from http://blog.schertz.name/2019/10/poly-group-series-with-microsoft-teams/ that if running on mixed mode(Teams+Sfb), yo...
07-27-2020
07:44 AM
Hi Relating to 64167f8a9152 and firmware 5.9.5.0614 We have a number of VVX201's that are in Skype for Business mode. We would like to add local contacts to the devices a...