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Tuesday
Hello, we have many polycom vvx 411 set with skype for business credentials. Generally once users change their password they have also to change manually on the telephone. Due to the fac...
07-04-2019
05:35 AM
We have our first phone configured for CAP mode and now every Monday the phone is logged off and the user has to press continue several times to get it logged in again. The PIN hereby is already save...
10-04-2019
01:41 AM
We have recently purchase an Eagle Eye Director II for a conference room and it has trouble tracking the talker via USB mode. We have also a Trio 8800 which is connected to a docking station via USB ...
11-26-2019
06:25 AM
Hi I recently updated Poly Studio to 1.1.2.000570 version of firmware and there is no way to connect to unsecured WiFi networks. There are only secured networks on the list of availabl...
11-22-2019
01:32 AM
Hello Steffen, first the device details: Polycom VVX 601 UC-Version 5.9.5.0614 MAC 64:16:7F:61:64:09 SFB 2015 - CU5 Exchange 2016 - CU12 We have sever...
11-05-2019
06:29 AM
...oRequest:dir=<0> m_status=<true> src=<000000000000-directory.xml> dst=</data/polycom/ffs0/user/64167f777a10/000000000000-directory.xml> m_sync=<0x10>
11-15-2019
12:04 PM
Equipment Ploycom Trio 8800 w/ Visual+ Software Versions Trios - 5.9.1.10906 Updater Signature - Release I am looking to remove the "Sign Out" soft key from the Trio LCD touch sc...
11-10-2019
07:04 AM
I'm currently evaluating Trio 8800, Visual+ and EagleEye IV for a customer. I was not yet able to get a hands-on on those devices. However, I have read all I could find and watched plenty of explanat...
09-24-2019
06:31 AM
Hi ,
I am working on upgrading our Polycom VVX501 phones and noticed that the home screen Redial ICON disappeared when upgraded to 5.7.2. I tried upgrading to 5.9.3 and still dont see the icon...
11-12-2019
01:03 AM
Hello, Software Version: 5.9.0.9373 Device: Polycom VVX 201 no platform for Skype or Broadsoft Can you please assist on how to enable the SIP Header with "serial/tagNo." or Mac a...