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Thursday
Hello, I've been looking for a way to get notified about software updates on Studio X50 other that manually checking control panel. Does anybody know of a way to do that? C...
04-13-2021
09:24 AM
Hello all, We're running Poly CCX500's in several locations. We ran updates for the newest Teams and Firmware versions over the weekend. As as result of these updates we almost immediately b...
02-10-2021
08:54 AM
Hello! We're running into an issue with our offices that are using CCX 500 phones with Microsoft Teams. When parking customers, if another call comes in, the screen displaying...
04-09-2021
02:06 PM
I am trying to find the reason for the following log messages we get on VVX 501 phones firmware 6.2.0.4023. It appears every 30 seconds in my phone.
0409154641|app1 |4|00|Failure ...
04-08-2021
05:40 AM
I realize the CCX 400 does not have a web interface (according to the documentation). I don't have one in hand to test, but we've run into an issue with the PC port on the CCX 500 and 600...
04-01-2021
12:27 PM
Hello, We are rolling out 802.1x (slowly). For a period of time some phones will fail 802.1x auth, and roll back to Mac Address Bypass to allow them on the network. When this happens the pho...
01-29-2020
10:24 AM
When considering the attached master configuration files, walk me through the flow of things. My understanding and thought process must be slightly off as it's not working as expected. The APP_FILE_P...
12-25-2020
07:09 AM
Hi! I was trying to reset password via Factory restore process. Everything went ok with all steps 58/58(pic1) but the last step(pic2) requires reboot the system to finish update and it has n...
03-22-2021
09:10 PM
When using attendant.resourceList on CCX handsets, the full resourcelist address is displayed below the label on the handset. Is there any way to hide the blf server address information?
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03-22-2021
05:08 PM
Is it possible, by way of provisioning server, to remotely force a handset back to factory settings (reset to factory)? Particularly for VVX and CCX handsets.