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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello all,

 

UC Software 5.7.0 added common area phone support to compatible Polycom VVX Business Media Phones.

 

  • Common area phones are typically in common areas such as lobbies, cafeterias, employee lounges and meeting rooms.

  • Polycom CAP settings can be used with both on-prem and online users. Independent of server or account settings. SfB CAP accounts are not automatically discovered

  • Single parameter “feature.CAP.enabled” to disable multiple features and can be configured via configuration file, PhoneUI and WebUI

    <test feature.CAP.enabled="1" />
  • PhoneUI: Home > Settings > Advanced > Administration > Common Area Phone Settings

    image

  • WebUI: Settings > Skype for Business Settings > Common Area Phone Settings

    image

 

CAP Phone User and Admin Mode

 

  • When CAP feature is enabled on the Phone, the Phone operates in Two modes: User Mode and Admin mode.

 

  • CAP Admin Mode:

    In this mode, Admin privileged Menus / Options are enabled
    - Basic Settings
    - Sign-In
    - Sign-Out

  • CAP User Mode:

    - Basic Settings, Sign-In and Sign-out Options will be disabled

 

  • Admin can enable/disable CAP admin mode.
    - Home >Settings >Advanced > Administration > Common Area Phone Setting > CAP Admin Mode

  • This Admin mode will be reset/disabled on restart/reboot of phone.

  • By default mode is set to User Mode.

    - Note: CAP feature is driven by VVX phones, irrespective of server settings. SfB CAP accounts are not automatically discovered

    imageimage
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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