Plantronics + Polycom. Now together as Poly Logo

Digitmap - Straight to Voicemail

Intermedia
Occasional Contributor

Digitmap - Straight to Voicemail

Hello Polycom,

 

I would like some assistance with setting up a digitmap to include a rule where someone can dial an extension and have the call go straight to voicemail. Right now when I dial *, it would just to busy signal.

 

For example on a Xlite:

 

Dialing *101 will go to a users voicemail immediately without issues.

 

 

Current digitmap:

 

[2-9]11|0T|011xxx.T|[1-8]xxT|1[1-9]xxxxxxxxxT

 

Do you know what needs to be added on the digitmap to get straight to voicemail.

 

Thanks,

 

Intermedia

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Digitmap - Straight to Voicemail

Hello Intermedia,

 

have a look at the VoIP FAQ post here:

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

ResolutionPlease check => here <=

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2