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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
We have a question on the new VVX 300 phone. Is there a way to have the idle browser displayed other than with the screen saver on this phone? We use the idle browser display a lot on the other SPIP phones and are planning on going with the VVX 300 now but this causes us a problem as the screen saver cant appear before one minute has passed and we need to display the info on the idle browser without delay. Is it the case with all VVX phone  models?
 
Thanks!
2 REPLIES 2
HP Recommended

Hello Alain,

welcome to the Polycom Community.

The Idle browser should work independently from the Screensaver especially as this option does not make much sense on a phone like the VVX300.

 

I just did a quick test in my lab with a development signed VVX410 and can confirm that without activating the screensaver the idle browser does not appear.

 

Please raise this via your Polycom reseller and / or Polycom support directly and reference this post and my name to follow this up internally.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Follow up,

 

this is working as designed.

 

Due the non touch screen interface (unable to swipe) the IDLE Browser must be used in conjunction with the Screensaver on the VVX3x0 / VVX4x0 range.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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