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VVX 300

Alain
Occasional Contributor

VVX 300

We have a question on the new VVX 300 phone. Is there a way to have the idle browser displayed other than with the screen saver on this phone? We use the idle browser display a lot on the other SPIP phones and are planning on going with the VVX 300 now but this causes us a problem as the screen saver cant appear before one minute has passed and we need to display the info on the idle browser without delay. Is it the case with all VVX phone  models?
 
Thanks!
Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 300

Hello Alain,

welcome to the Polycom Community.

The Idle browser should work independently from the Screensaver especially as this option does not make much sense on a phone like the VVX300.

 

I just did a quick test in my lab with a development signed VVX410 and can confirm that without activating the screensaver the idle browser does not appear.

 

Please raise this via your Polycom reseller and / or Polycom support directly and reference this post and my name to follow this up internally.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 300

Follow up,

 

this is working as designed.

 

Due the non touch screen interface (unable to swipe) the IDLE Browser must be used in conjunction with the Screensaver on the VVX3x0 / VVX4x0 range.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3