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Occasional Visitor
complexit
Posts: 2
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IP301 boot loader cfg without a server

Hi all,

 

I have a batch of IP301 i have got from a bankrupt company, they boot to the ip setting but then give a ********.cfg error, is it possible to get a cfg file back on the phone without a server ?

 

the error i get is cannot contact boot server using existing config.

 

then it errors saying could not load ***********.cfg

 

i need a standard factory boot rom and instruction how to get it on the phones so i can the handsets with entanet voip enrich

 

Thanks in advance for any help

 

Mick 

Polycom Employee & Moderator
SteffenBaierUK
Posts: 6,606
0

Re: IP301 boot loader cfg without a server

Hello Mick,

 

welcome to the Polycom Community.

 

I can highly recommend to check the FAQ => here <= first as this is already covered there.

 

Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ, Video Endpoint FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
Occasional Visitor
complexit
Posts: 2
0

Re: IP301 boot loader cfg without a server

Thanks Steffan

 

I did a search for ip301 but nothing came up

 

ill have a read through now

 

Cheers

 

Mick

Polycom Employee & Moderator
SteffenBaierUK
Posts: 6,606
0

Re: IP301 boot loader cfg without a server

Hello,

 

the FAQ is not for a specific phone but for the range of our phones.

 

In short you will have to setup a provisioning server for the phone to be able to download the compatible SIP software.

 

This is all described and had been discussed on multiple occasions within this community.

 

Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ, Video Endpoint FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.