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Occasional Visitor
Posts: 2
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IP301 boot loader cfg without a server

Hi all,

 

I have a batch of IP301 i have got from a bankrupt company, they boot to the ip setting but then give a ********.cfg error, is it possible to get a cfg file back on the phone without a server ?

 

the error i get is cannot contact boot server using existing config.

 

then it errors saying could not load ***********.cfg

 

i need a standard factory boot rom and instruction how to get it on the phones so i can the handsets with entanet voip enrich

 

Thanks in advance for any help

 

Mick 

Polycom Employee & Community Manager
Posts: 13,978
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Re: IP301 boot loader cfg without a server

Hello Mick,

 

welcome to the Polycom Community.

 

I can highly recommend to check the FAQ => here <= first as this is already covered there.

 

Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Visitor
Posts: 2
0

Re: IP301 boot loader cfg without a server

Thanks Steffan

 

I did a search for ip301 but nothing came up

 

ill have a read through now

 

Cheers

 

Mick

Polycom Employee & Community Manager
Posts: 13,978
0

Re: IP301 boot loader cfg without a server

Hello,

 

the FAQ is not for a specific phone but for the range of our phones.

 

In short you will have to setup a provisioning server for the phone to be able to download the compatible SIP software.

 

This is all described and had been discussed on multiple occasions within this community.

 

Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.