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Occasional Visitor
Jonah82
Posts: 2
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Upgrading firmware from SIP 3.2.6 to UC 4.0.1

Can i upgrade from SIP 3.2.6 to UC 4.0.1 directly and without a provisioning server? If so can someone explain how to do so? I have checked the numerous documents and can only find how to do it if i use a provisioning server.

 

I am trying to find out if the UC fw requires some sort of UC server as i currently only have a single standalone Soundstation IP5000 that i configure manually through the web intertface.

 

The bootrom is on 4.3.0

 

Thanks

Polycom Employee & Moderator
SteffenBaierUK
Posts: 6,876
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Re: Upgrading firmware from SIP 3.2.6 to UC 4.0.1

Hello Jonah82,

 

welcome to the Polycom Community.

 

Any Phone on any Software (prior UCS 4.0.0) will always need a provisioning Server to download the Software.

 

You can upgrade from SIP 3.2.x directly to UCS 4.0.1 if all the relevant files are on the Provisioning Server.

 

Please check this post => here <= and ensure to read the FAQ.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

 

 

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ, Video Endpoint FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
Occasional Visitor
Jonah82
Posts: 2
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Re: Upgrading firmware from SIP 3.2.6 to UC 4.0.1

Thanks Stefan

 

Can i make my Windows PC a provisioning server for the upgrade only and then just configure it by the web interface? The PC will not be on the same network once the phone has been upgraded so i'm not sure if it will need the prov server to boot each time?

 

Can you point me to where i can download the upgrader? 

Polycom Employee & Moderator
SteffenBaierUK
Posts: 6,876
0

Re: Upgrading firmware from SIP 3.2.6 to UC 4.0.1

Jonah82,

 

I have given you the direct links to the FAQ saving you searching for it yourself.

 


Jonah82 wrote:

 

Can you point me to where i can download the upgrader? 


Currently the latest Software Version UC Software 4.0.1 Release and can be found => here <=

 


Jonah82 wrote:

 

Can i make my Windows PC a provisioning server for the upgrade only and then just configure it by the web interface? The PC will not be on the same network once the phone has been upgraded so i'm not sure if it will need the prov server to boot each time?

 


More detail on using the Freeware FTP Server Filezilla can be found in this guide => here <=

 

There is no further need for the Provisioning Server after the upgrade (apart from trouble shooting if needed)

 

All the Information is given and you just need to read it.

 

Best Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ, Video Endpoint FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
Polycom Employee
ultimateHD
Posts: 5
0

Re: Upgrading firmware from SIP 3.2.6 to UC 4.0.1

[ Edited ]

Hi Jonah82,

 

Thank you for using the Polycom Community forum.

 

You can upgrade directly from 3.2.6 to UC 4.0.1, however you will require a provisioning. Only UC 4.0 or above offer upgrade via the web interface. Please refer to the UC 4.0.1 release notes for more information.

 

I'm not sure if i quite understand your UC server question. However, in a normal scenerio you will configure your phone in your case the SoundStation IP5000 to register to a SIP server on the network and any other devices on the network that are registered to the SIP server can dial that phone. These settings are configurable (i) Through the phoen Menu (ii) Web Interface (iii) Configuration files stored on your provisioning server.

You can refer to the following posts for further reference:-

 

(i) Do I always need a Provisioning Server or how can I configure a Phone?

(ii) How can I setup my Phone / Provisioning?

 

Thanks.

UD