my customer wants to use feature key for forwarding specific extension, can I customize feature key for forwarding specific extension which they want. it means they press this forward feature key and will forward their call to the extension immediately, they no need to press forward> select line> select always> enter contact> press enable
polycom phone information showed below:
Polycom phone model: VVX411
UC Software Version: 184.108.40.20626
Updater Version: 220.127.116.1161
Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?
Resolution: Please check => here <=
The above has some example scenarios.
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Polycom Global Services