I have updated my Trio to the latest firmware (5.7) in order to use Polycom usb PTZ camera.
The device is being upgraded,but when i log in as a s4b user then it is automatically downgrades to 5.5 version which does not support PTZ camera.
What am i supposed to do?
again, FAQ helps you:
Jul 31, 2017 Question:How can I prevent a Polycom VVX Phone or a Polycom Trio to accept some settings automatically via Skype for Business and/or Office365?
Resolution: Please check this post => here <=
i can set only these two parameters
but the device again downgrades to 5.5.x version automatically.
I can not find this parameter to set
welcome back to the Polycom Community.
The community's Skype for Business FAQ contains this post here:
Feb 02, 2016 Question:How can I prevent a Polycom VVX Business Media Phone to be downgraded / upgraded automatically via Skype for Business and/or Office365?
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
There are various posts all over the community. In addition the Polycom Engineering Advisories and Technical Notifications has this post here:
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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