VVX 601 - How to disable the Microbrowser?

[Robbi]

Hi,

we are trialing several desk phones for a Skype for Business Online project.

UC Software Version: 5.6.0.17325

MAC 64:16:7F:03:BC:C0

I enabled the Microbrowser (added some news site) and now I want to get rid of it again.

I removed the URL from the Web-GUI (Micro Browser Home and Idle Display home), cleared the browser cache of the phone and rebooted it many times. 

The phone is now switching in idle mode to a white empty page and the display darkens a bit.

If I press the Home Button I am back at my contacts where the phone should be all the time.

Any idea how to make the phone stay on the contacts page all the time again with a fully lit display?

Thanks!

[SteffenBaierUK]

Hello Robbi,

welcome to the Polycom Community.

Maybe you played with the Power Saving settings or with the Idle Screen Saver.

The community's VoIP FAQ contains this post here:

May 25, 2017 Question: Can I create a backup of my current configuration?

Resolution:Since UC Software 4.0.0 or later a backup can be created via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup

As the serial of the phone shows this to be a Polycom phone I suggest you work with whoever you received this test phone from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Robbi]

The problem solved itself by resetting it to the factory default :-)