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Can "Sign Out" Be Removed from Trio LCD Touch Screen?

SOLVED
Advisor

Can "Sign Out" Be Removed from Trio LCD Touch Screen?

Equipment

Ploycom Trio 8800 w/ Visual+

 

Software Versions

Trios - 5.9.1.10906

Updater Signature - Release

 

I am looking to remove the "Sign Out" soft key from the Trio LCD touch screen, because too many people are signing out and playing around with their own log ins. Vey annoying.

 

Is there a list of .cfg parameters that I can see that can be toggled on and off? I've looked for lists of all parameters, but I am not able to find everything that can be done with these phones.

 

Thank you.

Message 1 of 4
3 REPLIES 3
Advisor

Re: Can "Sign Out" Be Removed from Trio LCD Touch Screen?

OK, I did find this, but it doesn't appear you can remove "Sign Out". I was hoping I can just get it to be in the Hamburger menu rather than on the home screen.

 

homeScreen.application.enable

1 (default) - Enable display of the Applications icon on the phone Home screen.

0 - Enable display of the Applications icon on the phone Home screen.

 

homeScreen.calendar.enable

1 (default) - Enable display of the Calendar icon on the phone Home screen.

0 - Disable display of the Calendar icon on the phone Home screen.

 

homeScreen.contacts.enable

1 (default) - The Contacts icon displays on the Home screen.

0 - The Contacts icon does not display on the Home screen.

 

homeScreen.diagnostics.enable

0 (default) - A Diagnostics icon does not show on the Home screen.

1 - A Diagnostics icon shows on the Home screen to provide quick access to the Diagnostics

 

menu.homeScreen.directories.enable

1 (default) - Enable display of the Directories menu icon on the phone Home screen.

0 - Disable display of the Directories menu icon on the phone Home screen.

 

homeScreen.doNotDisturb.enable

0 (default) - Disable display of the DND icon on the phone Home screen.

1 - Enable display of the DND icon on the phone Home screen.

 

homeScreen.forward.enable

1 (default) - Enable display of the call forward icon on the phone Home screen.

0 - Disable display of the call forward icon on the phone Home screen.

 

homeScreen.messages.enable

1 (default) - Enable display of the Messages menu icon on the phone Home screen.

0 - Disable display of the Messages menu icon on the phone Home screen.

 

homeScreen.newCall.enable

1 (default) - Enable display of the New Call icon on the phone Home screen.

0 - Disable display of the New Call icon on the phone Home screen.

 

homeScreen.present.enable

Control whether the Content icon displays on the Polycom Trio system Home screen when Content Sharing is enabled and the system is paired with a Polycom Trio Visual+, Trio VisualPro, or RealPresence Group Series system.

1 (default)

0

 

homeScreen.redial.enable

0 (default) - Disable display of the Redial menu icon on the phone Home screen.

1 - Enable display of the Redial menu icon on the phone Home screen.

 

homeScreen.settings.enable

1 (default) - Enable display of the Settings menu icon on the phone Home screen.

0 - Disable display of the Settings menu icon on the phone Home screen.

 

softkey.feature.redial

1 (default) - Displays the Redial softkey on the Home screen of the Poly Trio 8300 system.

0 - The Redial softkey doesn't display on the Home screen.

 

Message 2 of 4
Polycom Employee & Community Manager

Re: Can "Sign Out" Be Removed from Trio LCD Touch Screen?

Hello @Kevin_A ,

 

Welcome back to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

 

Jan 14, 2015 Question: Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

 

and

 

Apr 5, 2016 Question:Can I customize the Skype for Business sign in and out options on a Poly Trio or VVX Phone?

Resolution: Please check => here <= for details

 

and of course, the Admin Guide =>here<=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 4
Advisor

Re: Can "Sign Out" Be Removed from Trio LCD Touch Screen?

Thank you, Steffen.

 

This is exactly what I needed:

Apr 5, 2016 Question:Can I customize the Skype for Business sign in and out options on a Poly Trio or VVX Phone?

Resolution: Please check => here <= for details

 

The thing is, I have searched every which possible way for that answer, but that exact solution never came up. Is there a better way to search in the forums? It's almost seems you have to be exact to find something, and keywords don't always help.

 

I searched "Remove Sign In soft key"  "Remove Sign out soft key"  "Remove trio soft keys"    "Remove trio home buttons".....as well as quite a few others. Not once did I see the resolution you proposed, which, was exactly what I was looking for.

 

Thanks.

Message 4 of 4