BLF problem, BLF Pickup, Group pickup

[Anonymous]

Hello,

Modèle de téléphone VVX 400

 Version du logiciel UC 5.6.0.17325

Version du logiciel BootROM 5.8.0.19248

Référence 3111-46157-002 Rev:A

PBX : Kazoo

So here my 3 linked problems :

1. The BLF is not all the time flashing on ring or switch on  when on line, an idea how to solve this ?

2. How can i configure an extention pickup on BLF, the pickup code is *8XX where XX is the extention number

3. How can i configure a groupe pickup ? In my case for exemple *800 is the globale pickup code and *801 is a departement pickup code so after i need to change it regarding the divice but what do i need to put in my cfg file

Tks for your help

[SteffenBaierUK]

Hello @rheylens,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Nov 4, 2011 Question: How can I setup a Busy Lamp Field / BLF with an Digium Asterisk SIP Server?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

The above FAQ should answer most or all of your questions or at least give you a head start to work with and then study the Admin Guide or wireshark traces.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services