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Connecting to Computer

SOLVED
brandi
Occasional Contributor

Connecting to Computer

How do you connect the VVX300 to your computer, if your computer only has one RJ-45 internet connection port?

We want to connect the phone to computer so that we can utlize desktop apps, but how can we connect if our computer is already using the jack. Is there another jack option like through USB?

 

Thank you!

Message 1 of 16
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer

Hello Brandi,

as I already tried to outline and is for example detailed => here <= the cable from your router or switch would go into the phone and then from the phone to the PC.

 

PC_Port.JPG

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 16
15 REPLIES 15
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer

Hello Brandi,

welcome to the Polycom Community.

I am unsure if I fully understand your question.

 

The VVX300 has 2 RJ45 sockets. One for the cable from the Switch or floor port to the Phone socket with the LAN icon and you can then plug a cable into the Phone to the PC providing a network connectivity to the PC via the phones built in switch.

 

The VVX300 is only 100MBit so the PC may be a bit slower if the original network connection is Gigabit. 

 

As long as there are no firewall restrictions between the phone and PC network you can use applications with the exception of the BToE application. Using BToE the PC needs to be connected to the phones PC port.

 

Please provide more details what you are actually after.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 16
brandi
Occasional Contributor

Re: Connecting to Computer

Thank you for your quick response.

 

The problem is not with the phone but my computer, it only has one jack.

 

Setup-

Wired Internet to Computer

Wired Interent to Phone

 

The problem is that I am unable to plug an extra spot into my computer. My computer only has one RJ45 jack. So is there another way to connect the phone to the computer? For example is there an alternate cable such as an RJ45 jack to HDMI or USB that could be used?

 

Message 3 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer

Hello Brandi,

as I already tried to outline and is for example detailed => here <= the cable from your router or switch would go into the phone and then from the phone to the PC.

 

PC_Port.JPG

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 16
Dawood
Occasional Visitor

Re: Connecting to Computer

I'm using Polycom ip335 set. I just want to confirm to you , Can i connect my hand set to my computer for pick the calls and dial numbers to my computer ? plese help i tried many times but i failed

Message 5 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer

Hello Dawood,

welcome to the Polycom Community.

Polycom does not provide such functionality in a form of a software that we deploy.

 

There are 3rd party solutions you would need to look for.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 16
Dawood
Occasional Visitor

Re: Connecting to Computer

Thanks Steffen,

 

You solve my 50% problem , i just tried to find in that phone , Can you suggest me any third party  ?

Message 7 of 16
Paulinha127
Occasional Visitor

Re: Connecting to Computer wifi

My internet modem is does not work in my room so I connect to it by wifi.  Can you tell me how I can connect the phone to my computer without connect it to the modem? Can it use the WiFi to connect to network?

Message 8 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer wifi

Hello @Paulinha127,

welcome to the Polycom Community.

 

Not that your post has anything to do with this topic but firstly it would be of interest what Polycom phone model you have.

 

In addition this was already discussed => here <= and we have this official document => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 9 of 16
Paulinha127
Occasional Visitor

Re: Connecting to Computer wifi

Thank you for the reply but I want to connect without using an adapter. Is that possible.
Message 10 of 16