[FAQ] Adding a modified Background Image to a Phon...

SteffenBaierUK · ‎02-02-2012

Detailed instructions can be found in the Custom Background Technical Bulletin 62473 => here <=

Phone	Screen Size
VVX 250 business IP phone	320x240 pixels
VVX 300 series business media phones	208x104 pixels (Grayscale)
VVX 350 business IP phone	320x240 pixels
VVX 400 series business media	320x240 pixels
VVX 450 business IP phones	480x272 pixels
VVX 500 series business media phones	320x240 pixels
VVX 600 series business media phones	480x272 pixels
VVX 1500 business media phones	800x480 pixels
VVX Color Expansion Module	272x480 pixels
VVX EM50 expansion module	480 x 800
CX5500	480x272 pixels

The Admin Guide matching your Phone Software describes within the <bg> Section how to change the Background Images that come with the Phone Software from Factory.

Example for modern VVX phones:

<WEB bg.color.selection="2,1" bg.color.bm.1.name="FoggyLake.jpg"/>

The FoggyLake.jpg picture would be expected to be stored on the Provisioning Server.

Using a SoundPoint IP 450 we start by creating a configuration file (in this example called background.cfg) and we are changing the Sailboat256x116.jpg Option 2 as follows:

(attached as NewSailboat256x116.jpg)

The Configuration:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Wolverine 3.3.4.0085 19-Dec-11 00:05 -->
<!-- Created 02-02-2012 14:52 -->
<POLYCOM>
	<bg bg.medRes.gray.bm.2.name="NewSailboat256x116.jpg" />
</POLYCOM>

We are loading the new configuration (background.cfg) via the 000000000000.cfg or a individual <mac>.cfg:

CONFIG_FILES="background.cfg"

We can then via the Menu select the new Background Picture:

The Phone will then show the new Background:

The Background Number "2" could be automatically chosen on Bootup if:

bg.medRes.gray.selection="3,2"

would be added to the background.cfg

NOTE: Limitations for the filesize are described within the Admin Guide. Different Models require a different String other than the suggested above.

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎11-19-2013

Since UCS 4.0.0 a background picture can be added via the Web Browser.

Connect to the Phone via its IP address and select the Preference => Background option.

Click on + Add a new Background Image

You can now select the source for the Picture, this can either be a URL or a local Image

NOTE: Limitations for the filesize are described within the Admin Guide or in below table.

or if an Expansion Module is attached:

Once the Picture has been selected it will be uploaded to a temporary space on the Phone.

A => provisioning server <= is required for the phone to store the file and be able to re-load after a reboot.

The backround picture can be tested via the => captureScreen <= Option

Image Sizes:

Platform	Width	Height
VVX3x0	208	104
VVX4x0	320	240
VVX50x	320	240
VVX60x	480	272
VVX1500	800	480
VVX EM	272	480

Troubleshooting:

0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 42155 New Size (42155 bytes/1228800 bytes)
0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 33616 New Size (75771 bytes/1228800 bytes)
0

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

[FAQ] Adding a modified Background Image to a Phone

[FAQ] Adding a modified Background Image to a Phone

Re: [FAQ] Adding a modified Background Image to a Phone