[FAQ] Adding a modified Background Image to a Phon...

SteffenBaierUK · ‎02-02-2012

!Please be aware that below example is for Phones running Software older than UCS 4.0.x!

Detailed instructions can be found in the Custom Background Technical Bulletin 62473 => here <=

The Admin Guide matching your Phone Software describes within the <bg> Section how to change the Background Images that come with the Phone Software from Factory.

Using a SoundPoint IP 450 we start by creating a configuration file (in this example called background.cfg) and we are changing the Sailboat256x116.jpg Option 2 as follows:

(attached as NewSailboat256x116.jpg)

The Configuration:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Wolverine 3.3.4.0085 19-Dec-11 00:05 -->
<!-- Created 02-02-2012 14:52 -->
<POLYCOM>
	<bg bg.medRes.gray.bm.2.name="NewSailboat256x116.jpg" />
</POLYCOM>

We are loading the new configuration (background.cfg) via the 000000000000.cfg or a individual <mac>.cfg:

CONFIG_FILES="background.cfg"

We can then via the Menu select the new Background Picture:

The Phone will then show the new Background:

The Background Number "2" could be automatically chosen on Bootup if:

bg.medRes.gray.selection="3,2"

would be added to the background.cfg

NOTE: Limitations for the filesize are described within the Admin Guide. Different Models require a different String other than the suggested above.

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎11-19-2013

Since UCS 4.0.0 a background picture can be added via the Web Browser.

Connect to the Phone via its IP address and select the Preference => Background option.

Click on + Add a new Background Image

You can now select the source for the Picture, this can either be a URL or a local Image

NOTE: Limitations for the filesize are described within the Admin Guide or in below table.

or if an Expansion Module is attached:

Once the Picture has been selected it will be uploaded to a temporary space on the Phone.

A => provisioning server <= is required for the phone to store the file and be able to re-load after a reboot.

The backround picture can be tested via the => captureScreen <= Option

Image Sizes:

Platform	Width	Height
VVX3x0	208	104
VVX4x0	320	240
VVX50x	320	240
VVX60x	480	272
VVX1500	800	480
VVX EM	272	480

Troubleshooting:

0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 42155 New Size (42155 bytes/1228800 bytes)
0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 33616 New Size (75771 bytes/1228800 bytes)
0

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

[FAQ] Adding a modified Background Image to a Phone

[FAQ] Adding a modified Background Image to a Phone

Re: [FAQ] Adding a modified Background Image to a Phone