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[FAQ] Adding a modified Background Image to a Phone

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Polycom Employee & Community Manager

[FAQ] Adding a modified Background Image to a Phone

 

!Please be aware that below example is for Phones running Software older than UCS 4.0.x!

 

Detailed instructions can be found in the Custom Background Technical Bulletin 62473 => here <=

 

The Admin Guide matching your Phone Software describes within the <bg> Section how to change the Background Images that come with the Phone Software from Factory.

 

Using a SoundPoint IP 450 we start by creating a configuration file (in this example called background.cfg) and we are changing the Sailboat256x116.jpg Option 2 as follows:

 

NewSailboat256x116.jpg

(attached as NewSailboat256x116.jpg)

 

The Configuration:

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Wolverine 3.3.4.0085 19-Dec-11 00:05 -->
<!-- Created 02-02-2012 14:52 -->
<POLYCOM>
	<bg bg.medRes.gray.bm.2.name="NewSailboat256x116.jpg" />
</POLYCOM>

 We are loading the new configuration (background.cfg) via the 000000000000.cfg or a individual <mac>.cfg:

 

CONFIG_FILES="background.cfg"

 

We can then via the Menu select the new Background Picture:

 

Backround_Logo_01.png

 

Backround_Logo_02.png

 

Backround_Logo_03.png

 

Backround_Logo_04.png

 

Backround_Logo_05.png

 

Backround_Logo_06.png

 

The Phone will then show the new Background:

 

Backround_Logo_x.png 

 

The Background Number "2" could be automatically chosen on Bootup if:

 

bg.medRes.gray.selection="3,2"

 would be added to the background.cfg

 

NOTE: Limitations for the filesize are described within the Admin Guide. Different Models require a different String other than the suggested above. 

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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1 REPLY 1
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Polycom Employee & Community Manager

Re: [FAQ] Adding a modified Background Image to a Phone

 

Since UCS 4.0.0 a background picture can be added via the Web Browser.

 

Connect to the Phone via its IP address and select the Preference => Background option.

 

Background_01.png

 

Click on + Add a new Background Image

 

Background_02.png

 

You can now select the source for the Picture, this can either be a URL or a local Image

 

NOTE: Limitations for the filesize are described within the Admin Guide or in below table.

 

Background_03.png

or if an Expansion Module is attached:


New_BackGround_picture_01.jpg

 

 

Once the Picture has been selected it will be uploaded to a temporary space on the Phone.

 

Background_04.png

 

A =>  provisioning server <= is required for the phone to store the file and be able to re-load after a reboot.

 

The backround picture can be tested via the => captureScreen <= Option

New_BackGround_picture_03.jpg

 

Image Sizes:

 

Platform Width Height
VVX3x0 208 104
VVX4x0 320 240
VVX50x 320 240
VVX60x 480 272
VVX1500 800 480
VVX EM 272 480

 

Troubleshooting:

 

New_BackGround_picture_04.jpg

 

0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 42155 New Size (42155 bytes/1228800 bytes)
0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 33616 New Size (75771 bytes/1228800 bytes)
0
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's