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IP 670 voicemail audible notification

Occasional Visitor

IP 670 voicemail audible notification


I just got IP 670 and noticed Audible Notification when Voicemail is on my account.

Is there the way tio turn it off;

I have SIP version


I saw some posts that are mentioning updating some .cfg files, but I fdo not see any of them and do not see the entries they are mentioning in my config or backup file


Can somebody provide me with suggestion.


Message 1 of 3
Polycom Employee & Community Manager

Re: IP 670 voicemail audible notification

Hello Srecko,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Sep 24, 2012 Question: How can I disable the message waiting tone?

Resolution: Please check => here <=


in addition


Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: IP 670 voicemail audible notification

Thanks Steffan

So if I undestood correctly for my phone (IP 670)  I should only import the .cfg file from the link you provided (messageWaitingOFF.cfg)

If that is correct, do I need to import also mwi.reminder.enableON.cfg if my SIP is




Message 3 of 3